Shipping policy

Shipping Policy

Thank you for shopping at Solandree LLC. Here is how shipping works.

1. Where we ship
We currently ship to addresses in the United States. Orders ship from warehouses within the United States.

2. Processing time
Orders are processed within 1–2 business days (excluding weekends and U.S. holidays).

3. Shipping rates and delivery time
- Standard Shipping: $4.99
- FREE Standard Shipping on orders of $35 or more
Most orders arrive within 3–7 business days after they ship. Alaska, Hawaii, U.S. territories and P.O. boxes may take longer. Delivery times are estimates and are not guaranteed.

4. Tracking
When your order ships, we will email you a tracking number. Tracking information is usually active within 24–48 hours.

5. Packaging
Items in one order may arrive in separate packages, and packaging may come from our fulfillment partners.

6. Lost or damaged packages
If your package arrives damaged, or tracking shows it was delivered but you cannot find it, please contact us within 7 days of the delivery date at phsol93@gmail.com with your order number, and we will work with the carrier to make it right.

Questions? Email us at phsol93@gmail.com.